ITSM Kit - Starter Requirement Kit
Category: Bundle
Price: ₹999
Buy ITSM Kit - Starter Requirement Kit from Punit Singh (@punitsingh) on ownstreet. Digital download with UPI checkout and instant delivery after payment.
Made for: ServiceNow functional consultants, business analysts and project managers who run requirements gathering and want a ready structure instead of building one from
Eleven editable Word and Excel files to run requirement workshops and produce a signed-off BRD for a ServiceNow ITSM project. Take a ServiceNow ITSM project from the first workshop to an approved Business Requirements Document, using templates and a filled sample from one consistent project.
- README and Index: what each file is for and the order to use them.
- Workshop Facilitation Guide: how to run and structure requirement workshops.
- Requirements Gathering Workbook: question bank and process checklists for every ITSM process.
- Stakeholder Register and RACI Matrix: who needs to be involved, and who is responsible for what.
- RIDAC Register: risks, issues, dependencies, assumptions and changes in one place.
- As-Is Assessment: a structure for capturing the current state.
- BRD Template and BRD Filled Sample: a blank template and a completed example.
- Requirements Register: 86 sample requirements with priority, owner and status.
- Requirements Traceability Matrix (RTM): linked to the register, with formulas.